Technical specifications
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Description
Multi-Tenant Security for Managed Services
One console. Multiple clients. Unified, usage-based security.
Delivering security services to multiple clients shouldn't be a logistical nightmare. Bitdefender GravityZone MSP Security is a powerful, unified platform that allows MSPs to manage and protect all their customers from a single, multi-tenant cloud console. With its pay-as-you-go licensing model, you can scale your services up or down based on your clients' actual usage, ensuring you only pay for what you protect. This enterprise-grade solution combines industry-leading prevention with advanced detection and response (EDR), all designed to be deployed and managed with minimal overhead.
Key Features of the Plans
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Multi-Tenant Console: Manage hundreds of diverse client environments from a single web-based dashboard, allowing for rapid policy deployment and centralized reporting.
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Usage-Based Monthly Billing: Replace fixed annual licenses with a flexible monthly billing model based on the actual number of protected endpoints, servers, and mailboxes.
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Integrated EDR & XDR: Optionally add Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR) capabilities for clients requiring advanced threat visibility and automated response.
- Content Control & Web Security: Enforce client-specific web filtering and content control policies to prevent users from accessing malicious or unproductive websites.
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Network Attack Defense: Protects client networks from exploits, brute-force attacks, and lateral movement by hackers across their infrastructure.
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Remote Deployment & Management: Use the lightweight Bitdefender agent to remotely install and manage security across Windows, macOS, and Linux endpoints without local server hardware.
Types of Nodes in Gravity Zone
| Node Type | Description | Key Features & Restrictions |
| Workstation | Physical or virtual desktops and laptops running consumer-grade OS like Windows 7–11 or macOS. | Includes specialized features like Desktop Firewall and Content Control (Windows only). |
| Server | Physical or virtual machines running server OS (Windows Server, Linux) or acting as file/mail servers. | Linux machines are always counted as servers. Servers usually account for up to 30–35% of total units in standard plans. |
| Relay | A workstation or server node that also acts as a communication, update, and proxy server for other endpoints in the network. | Can function as a Patch Caching Server to distribute software updates locally. |
| Security Server | A dedicated virtual machine that centralizes scanning for other virtual endpoints to reduce resource consumption. | Highly recommended for VDI (Virtual Desktop Infrastructure) and DaaS (Desktop as a Service) environments. |
| Mobile | Smartphones and tablets running Android or iOS. | Managed via Mobile Device Management (MDM) workflows within GravityZone. |
Product Features
| Feature Category | GravityZone MSP Security Highlights |
| Licensing Model | Monthly Pay-as-you-go (Usage-based) |
| Console Type | Multi-Tenant Cloud Dashboard |
| Threat Protection | Next-Gen AV, Machine Learning, & Anti-Ransomware |
| Advanced Add-ons | EDR, XDR, Patch Management, & Email Security |
| Reporting | Automated Executive & Technical Reports for Clients |
| API Support | Integration with RMM and PSA tools (ConnectWise, Datto, etc.) |
How Your Digital Delivery Works
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MSP Registration: Sign up as an authorized Bitdefender MSP partner and choose your starting service tier.
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Console Provisioning: Your unique Gravity Zone MSP Cloud Console is provisioned and delivered to your email within 24 – 48 hours.
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Client Onboarding: Log in to the console to create individual client companies and define their specific security policies.
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Silent Deployment: Generate custom installer packages for each client and deploy them remotely using your preferred RMM tool.
- Monthly Reporting: Review your usage report at the end of each month and only pay for the active endpoints you protected.
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